How to Change User Passwords in the System
When users encounter issues accessing the system with their temporary password, you can manually change the password for them. Follow these steps to resolve the situation:
Step 1: Access User Profile
- Search for the user in the relevant profile section. For example, if the user is a parent, navigate to Parents / Parents.
- Find the user’s name and click the Actions / Edit button.
Step 3: Generate and Save New Password
- Verify the email address associated with the account.
- Generate a new password for the user to use for login.
- Click Save to complete the password change process.
By following these steps, you can effectively manage user access issues and ensure a smooth login experience.