Go to the Payments section within the Administrative Assistant, School Principal, or Accountant module. Locate the payment you wish to reimburse, and then click the "Actions" button.
From the "Actions" menu, choose the "Refund" option.
Confirm the amount to be refunded or enter it if necessary. Then, click the "Refund" button to execute the refund.
Step 4: Confirmation of Refund
A confirmation message will appear to indicate that the refund has been processed successfully.